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End to 'one size fits all' inspection
2 March 2006

People who use services will continue to be at the heart of the work carried out by Commission for Social Care Inspection (CSCI), as the Government announces a change in the way adult services are regulated and inspected. The change, effective from 1 April, allows CSCI to focus on helping poorer services and drive improvement in those that most need it.

David Behan, Chief Inspector of CSCI, said:

"People have told us that they want us to focus more on poor performing services. The new regulations allow us to move away from a "one size fits all" inspection process.

"Inspections will be targeted at those services that have a greater need to improve. There will be more unannounced inspections, and more focus on the experiences of people using the services."

In the past, Government regulations said that the CSCI must inspect adult services at least twice a year. This announcement allows inspectors to be more targeted in their approach, with fewer visits to those services that perform well. CSCI will then pay more attention to services that present the greatest risk to people, with a new risk assessment methodology that will enable the Commission to make these judgements fairly.

In a letter to all providers, CSCI also announced that it will carry out short, random inspections and will introduce themed visits, based on national or regional issues.

For all adult services, thorough, unannounced 'key' inspections will take place between April 2006 and June 2007. CSCI will then make a judgement on the quality of the service based on information gathered. The judgement will help CSCI to decide how often it will need to inspect that service. For some, CSCI will need to inspect again during the coming year. For others, CSCI will introduce a longer period between inspections.

The frequency of inspections for children's services will stay the same as at present.

 

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