TESTIMONIALS
What some of our Clients have
said...(see also
case
histories)
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"...a
saving of some £30,000 per annum." Read |
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...without your efforts ... my mother and father would have lost their house and
savings... Read |
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Christmas card received from clients, Dec.
2009. Read |
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Re: Mrs J W
"In 2008, my mother was suffering from Alzheimer's disease, vascular dementia, and a certain amount of brain damage as a result of an aneurism, She was 67 years of age at that time.
We arranged for mum to be admitted to a residential home specialising in Alzheimer's cases as my mother was deemed by social services to be unsafe at home, and had been moved to a dimentia ward after an operation. Although she was not in a nursing home, I felt that she was entitled to continuing NHS care funding due to the nature of her illness and the intensity of care she required in order to avoid further accidents and injuries.
I researched into the matter and found a specialist firm of solicitors, Robert Campbell & Co, who initially did a free online assessment for us and subsequently took the case on.
After a battle lasting two years, I am delighted to say Robert Campbell & Co have secured NHS continuing care funding for mum at a saving of some £30,000 per annum.
I am absolutely delighted at the result and the service that we have received from Robert Campbell & Co and I would highly recommend their services to any families in a similar position."
P W
March 2010
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"I would like to thank you sincerely for your assistance. I felt sure that your presence certainly concentrated their minds. I just feel sorry for the others who do not have anyone to fight for them."
Elaine Gilbard
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Rob,
hopefully by now you have received the letter confirming that our appeal
for Continuing Healthcare Funding has been agreed and that the NHS will
continue paying Elsie’s fees. This is a really good victory and I
would just like to thank you for your help in winning this case.
Best regards,, February 2010
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Re: Continuing Care Application
"I have been very pleased with the way in which you have conducted the case and with the eventual successful outcome, belated though it has been. There is no doubt in my mind that without your efforts and those of your expert nursing consultant, my mother and father would have lost their house and savings. My father would also have become extremely distressed and unwell at such an unfair outcome though, thankfully, my mother would never have known. You have prevented a great injustice and for that I cannot thank you enough.
Many thanks.
Pauline
Dated 21 December 2009"
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Chris
and Lynn Leeds wanted us to share with others in similar situations their
experience of working with us and (not being shrinking violets) we agreed!
Here’s
a letter from Chris to one of our other prospective clients:
Dear
Sarah,
First
of all my sympathy for your plight. I know how difficult and distressing
it is to have someone close to you suffering from Alzheimers Disease, even
without the bureaucratic hurdles.
My
father has been suffering from Alzheimers for several years. In December
2006, he went into hospital for an unrelated condition, but could not
return home because of his Alzheimers. My sister and I came under
considerable pressure to remove him from hospital. We refused, despite
open threats, on the grounds that they had not provided a continuing care
assessment that would have concluded whether or not he was eligible for
NHS Continuing Care and in any event what care he required. Eventually we
got this assessment. It was woefully inadequate and we challenged it. Over
the following months, we were pressured and threatened and when we stood
firm they produced further assessments that contradicted the others.
By
late 2007, my father was still in hospital and it was clear that we had
reached the limit of what my sister and I could achieve on our own. We
concluded that we had a choice of giving up and being dissatisfied that we
had not done the best for our father and allowed the NHS to get away with
breaching its own rules or we could employ a lawyer to look after our
interests. We decided on the latter course. A work colleague of mine had
used Rob for a similar case and highly recommended him.
Right
from the beginning, we found Rob knowledgeable, focussed, available and
good to deal with. The first thing he did was take on all the contact with
the NHS that we were finding very wearing. It was clear that they both
respected and feared him. We felt that Rob had our father's case in hand
at all times. Sometimes, we didn't hear from him for a while, but when
something was needed there he was without any prompting from us.
In
January 2007, after Rob had been dealing with our father's case for only
2-3 months, the NHS caved in and granted our father NHS Continuing Care.
There was then a dispute about where he was to be placed that again Rob
handled successfully on our behalf. Finally, last summer the NHS decided
to review the case. Rob arranged for a top notch nurse assessor to do an
assessment on our father's behalf and to keep the NHS's own assessment
honest. Again, the NHS concluded that our father remained eligible. I do
not believe any of these favourable outcomes would have been likely
without Rob being on our side.
If
you ask Rob to work for you it will cost some money. However, in our
experience it was worth every penny and saved a considerably larger sum,
as well as giving us the satisfaction of fighting something where right
was on our side and our father's side and winning that fight.
I
have absolutely no hesitation at all in saying that I would recommend
Rob's services to anyone.
Best
wishes,
Chris
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 Christmas card received from clients, December
2009:
"Bah Humbug to Primary Care Trusts!
and very best wishes to decent, effective and competent solicitors!
Signed Terry and Pauline"
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Testimonial
Re: Application for NHS continuing care funding.
Our
father was discharged from hospital into a private nursing home at the
cost of some £30,000.00 per annum. The NHS refused to take responsibility
for this, which he was having to pay himself
The
family believed that dad’s care ought to be the responsibility of the
NHS as his main need for care was in our view undoubtedly a health need
although of course he also needed looking after generally.
We
therefore instructed specialist solicitor Robert Campbell of Robert
Campbell & Company to pursue the matter under his firm’s capped fee
scheme. We first undertook a free on-line assessment and the outcome was
encouraging. We then provided Robert with all the necessary information
and he took up the battle for us.
I
am delighted to say that Robert Campbell and Company’ skill and
expertise have won the day for us and the NHS have now accepted the
responsibility for dad’s care fees. The family feel themselves very
lucky to have found a firm of Robert Campbell and Company’ calibre to
assist them in this highly complex and specialist area and would recommend
them unreservedly to others in similar situations. We are most grateful
for an important job well done!
Buckroyd
Family
August 2007
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"
For us and
our homes Robert Campbell has always been the 4th emergency service.This
was proved recently when, due to a bereavement, one of our homes was on
the line and Robert stepped in and used his specialist knowledge and
negotiating skills to save the day."
Thomas
Kelly
(Proprietor of four registered homes)
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"...Extensive
experience in dealing with care home issues, I can confirm that the
outcome of the case was to our satisfaction and would recommend Mr.
Campbell very strongly to another in a similar situation..."
"...Mr. Robert Campbell and his team acted on our behalf in relation
to a serious incident in one of our care homes..."
Isabel
Melo
(Operational Director/Proprietor Mentaur Limited)
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"...I
would unreservedly recommend his professional services..."
"...extensive expertise and knowledge base that he has developed over
the years and hence draws upon effectively in the best interests of his
clients, never to compromise on standards"
"Mr. Campbell's total professional commitment to all aspects of our
business and the passion for which he has for his clients human condition
and circumstances, is what makes him the total professional"
Mr.
Jones & Ms Awan
(Directors: Norcrest Home Limited)
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| "Mr.
Robert Campbell and his team of legal advisors were most supportive and
professionally committed in our tribunal case involving one of our
residential homes. This resulted in us being successful in part at
Registered Homes Tribunal and the outstanding issue is now being dealt
with by Robert Campbell & Company in the Court of Appeal"
Mr.
& Mrs. K & N Kowlesser
(Proprietors of 3 care homes)
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"His
professional manner provides one with a sense of security in potentially
stressful situations. I recommend that advice be sought from Mr. Campbell
not only when one needs representation, but as a preventative initiative
to ensure ones systems are regulation compliant at all times. His advice
will be crucial in the testing times ahead during the implementation of
National Standards"
"I have recommended that Mr. Campbell be retained to represent the
interests of 3 companies with whom I have been involved. The outcomes have
always been positive due to his sound and extensive knowledge of the
legislation governing the healthcare industry"
Martin
Wigg
(Sovereign Healthcare Management Ltd)
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| "We
managed with your help to negotiate a fair and reasonable contract with
Bolton Social Services Department. Your responses were quick and to the
point helping us laymen to put across our concerns with clarity. Thank you
again"
Jack
Danson
(Bolton Association of Residential Care Homes)
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".....Very
professional, hard hitting, dynamic...."
"Taking advice from Robert Campbell we were successful in the high
courts and had the unfair terms and conditions of the contract
amended"
P
J Chapman,Chairman
(Cleveland Care Homes Association)
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"I
would have no hesitation in recommending his services to any client who
has problems with any aspect of of registration procedures.. I have
recently been involved in a complex application for registration on behalf
of clients for whom I have acted for many years, Mr Campbell's help in
this matter proved invaluable. Because of the complexity of the case, a
decision was made to instruct Mr Robert Campbell, those instructions were
given on the basis his experience of the law surrounding the Registered
Homes Act 1984"
John
Bickley
(Solicitor)
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