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The Uk's Healthcare Law Service


 

Robert Campbell & Company


CARE STANDARDS COMPLIANCE

INTEGRATED PERSONNEL MANAGEMENT AND TRAINING SYSTEM FOR CARE HOMES (ADULTS)
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Introduction
This system is the product of my lengthy experience of dealing with care home owners’ business and regulatory problems. I have chosen to finalise it now because of recent first hand experience I have had which has not only re-emphasised to me the need for care home businesses to have proper personnel systems, operating cohesively through the business, but the realization that the regulators are alive to this also and are beginning to raise it as a registration issue.

Also Substantive Legal Changes on the horizon and the National Minimum Standards proceed on the assumption that proper personnel procedures are in place so that any proprietors who do not have evidence of this will not reach “first base” in the compliance competition.

It has been my observation that most proprietors do have some systems, or parts of systems, for personnel in place. The problem is that this ad hoc approach leaves too much room for error and the absence of systems for recruitment, assessment, training, management and discipline where all of the facets link securely together is dangerous. The system needs to provide a seamless, systematic means of producing, one “brick” at a time, a first class work force and evidence of this. This thinking is at the heart of the forthcoming reforms. I have therefore designed an integrated system which is intended to provide home owners who see personnel as a key issue (which it is) with an holistic, user friendly, tool to tackle the job. Because the system is designed to be reasonably comprehensive and provide a solution to most of the personnel related requirements which arise in care homes, it includes a number of suggested specimen documents (e.g. the specimen job descriptions) which may or may not be appropriate for your particular business and will certainly need adapting if you do include them in your system. Even if these specimens are not suitable for you we hope they will help identify the kind of document which you need for this purpose. All of the documents are templates and need to be completed and adapted to your particular business.

 

As with any business system the documents and procedures comprised in it are intended as a “skeleton” to be fleshed out with your own complementary material but which will, if implemented fully, provide a solid foundation upon which to build the finished article.

The system is not intended as a substitute for appropriate professional advice but should be used in conjunction with such. I am indebted to Martin Wigg, former Registration and Inspection Officer and now Director of Sovereign Healthcare Management Ltd, for editing the pack from a Care Home operator’s perspective. His input ensures the system’s practical application.

I am further indebted to the SOCIAL CARE ASSOCIATION for reviewing and constructively criticizing the early draft of this work enabling me to revise and amend the system to reflect their expert views.

Thanks to East Sussex County Council Inspection and Registration Unit for taking the trouble to evaluate the system and provide comments.

The system has been designed, on one hand, to be holistic but, on the other, not to add unnecessarily to the administrative burdens already borne by home owners which are considerable. As with any compromise, therefore, there have been sacrifices and there will be those who consider one or other document ought to have been included or a particular document should contain additional material. We intend monitoring and developing the system having regard to users’ experience and particularly when changes to the law occur and these developments will be issued in the form of up-dates from time to time. I very much hope this tool will avail home owners in the face of a seemingly insatiable appetite that exists for administrative solutions to human dilemmas.

ROBERT T. CAMPBELL Specialist Consultant Solicitors & Mediators Email:
rob@carelaw.co.uk

What the system contains
The IPMT pack is a comprehensive set of practical working documents and procedures to facilitate proper staff recruitment, training, management and discipline, put together in such a way that it’s use will ensure a seamless system for dealing with staff from the point of recruitment and assessment through training, ongoing management and even, should it come to it, discipline and dismissal.

Click here to see the contents list.

What distinguishes the IMPT from other precedents?

The IMPT is not a dreary manual to sit gathering dust on a bookshelf or a complicated general set of forms which need substantial editing to fit your business. It is designed to be user friendly and of practical value.

As the Care Standards Legislationis still developing and will not be finalised or fully and fully in force until April 2002, those who subscribe to the system will receive pack updates when we consider it appropriate to issue them following revisions of the system. They will generally be issued when there has been a relevent change in either Care Home or Employment Legislation. After 1st April 2002 we will be opening an updating service on subscription.

The system is specialised to the healthcare industry, unlike the many general systems which may not be entirely suitable and has been produced by professionals with a wealth of experience in your business.

Last but not least it is affordable and will not make a dent in your cash flow being available by monthly subscription payable over three months.

What do subscribers get?

Those who register will receive a ring binder containing all of the system documents, current at the date of registration. Subsequently when up dates are produced subscribers automatically receive up dated documents to replace those that have been superseded.

Shotly CD and web based versions will be issued

To order The IPMT system
or to request further information click here

 

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 Robert Campbell & Co., Greenhills, Winsham, Braunton EX33 2LX
 Regulated by the Solicitors Regulation Authority. SRA No. 00327671
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